Frequently Asked Questions
Everything you need to know about bringing quality home.
How long will it take for my order to arrive?
Standard shipping typically takes 5-7 business days. For larger furniture items or custom home decor, please allow 2-3 weeks for specialized freight delivery.
What is your return policy for home goods?
We offer a 30-day return window for most items in their original packaging. Please note that custom-made pieces and final sale items are non-returnable.
Are your materials sustainably sourced?
At The Persnickety Co, we prioritize ethical sourcing. Our wood products are FSC-certified, and our textiles are crafted from organic or recycled fibers whenever possible.
Do you offer assembly services for furniture?
Yes, we offer White Glove Delivery for an additional fee, which includes professional assembly and the removal of all packaging materials from your home.
How can I track my shipment?
Once your order ships, you will receive an email with a tracking number and a link to our carrier's portal to monitor your delivery in real-time.
What payment methods do you accept?
We accept all major credit cards, PayPal, and interest-free installment plans through Affirm for larger home investments.